Jamslots Privacy Policy
Who Controls Your Data
Skyline Digital Entertainment N.V., registered at Zuikertuintjeweg Z/N, Zuikertuin Tower, Curacao, is the operator of Jamslots and the controller of the personal data you provide when you register, deposit, play and withdraw on this site. Any question about how your data is handled should be directed to [email protected].
Where Your Data Is Stored and Transferred
Because our servers and processing partners are not necessarily located in Australia, your data may be transferred to and processed in Curacao and other jurisdictions where our payment providers and game studios operate. Where a transfer takes place outside the jurisdiction you are accessing the site from, we rely on contractual safeguards with the receiving party to keep the same standard of protection that applies to the data at the point of collection.
Your Rights Over Your Data and How Long We Keep It
You can ask us for access to the personal data we hold about you, ask us to correct inaccurate details, ask us to delete data that is no longer needed, restrict how we process it, object to certain processing, or request a portable copy of the data you provided directly. Send these requests to [email protected] and we will confirm the outcome once identity checks are complete. We keep account, transaction and verification records for as long as your account is active and for a further period afterwards to meet anti-money-laundering and dispute obligations. After an account is closed, KYC documents and transaction history are retained for that same compliance period before being deleted, while marketing preferences and non-essential cookies are cleared as soon as the account is closed.
How We Use Your Data and Manage Cookies
We process your registration details to open and administer your account, your payment details to process deposits and withdrawals, and your KYC documents to meet identity verification obligations tied to our Curacao eGaming Licence No. 8048/JAZ2024-089. Technical data such as your IP address and device information is logged to detect fraud and to keep the site secure. Cookies on Jamslots fall into three categories: essential cookies that keep you logged in and remember your session, functional cookies that store preferences such as your chosen currency display, and analytics cookies that measure how pages are used. You can decline analytics and functional cookies through the cookie banner shown on your first visit, or by clearing cookies in your browser, without losing access to essential account functions.
Third Parties We Share Data With
Payment details are shared with the providers you choose to use, including Visa, Mastercard, Skrill, Neteller and the bank transfer and cryptocurrency processors that settle Bitcoin and Ethereum transactions. KYC documents are shared with our identity verification service to confirm your age and address. Gameplay data, such as which titles you play and your session activity, is shared with the game studios whose content you access, including Pragmatic Play, BGaming, NetEnt, Blueprint Gaming, Microgaming, Play’n GO, Nolimit City and Evolution Gaming, to the extent needed for the game to run and for fair play auditing.
Categories of Data We Collect
At registration we collect your name, email address and phone number. When you deposit or withdraw, we collect the payment method details relevant to that transaction, such as card or wallet identifiers. During verification we collect the KYC documents you submit, which may include an Australian driver’s licence, passport or Medicare card together with proof of address. We also collect technical data automatically, including device type, browser, IP address and log-in timestamps, and cookie data as described above.
How to Lodge a Complaint With a Supervisory Authority
If you believe we have mishandled your personal data, you can raise the matter with us first at [email protected], and if you remain unsatisfied you have the right to lodge a complaint with the data protection supervisory authority relevant to your place of residence. Since Jamslots is licensed and regulated outside Australia, the appropriate authority for a resident of Australia will typically be the Office of the Australian Information Commissioner, in addition to any Curacao data protection body relevant to our operating jurisdiction.
Contact for Data Requests
Requests relating to access, correction, deletion, restriction, objection or portability of your personal data should be sent to [email protected] with your registered account email in the message so we can locate your records without delay.